Duelz Casino
Duelz is a special kind of online casino. In addition to the classic selection of games, Duelz offers you a unique gaming experience that is based on turn-based battles and thus offers you a mixture of browser game and casino. In the following Duelz Casino test you can read whether this concept pays off and how my Duelz Casino experiences turn out in different areas. The game selection at Duelz Casino is varied and includes both slots and table games and a live casino area. The offer in this online casino should therefore please most types of players. The Duelz Casino test has revealed that it is a serious online casino with a solid game selection and a very special additional game system and my Duelz Casino experiences are by and large positive. The Maltese license, the varied selection of games, the sensible welcome bonus and the duel system speak for this online casino.
Bonus
Like most online casinos, Duelz also offers you a welcome bonus. The Duelz Casino Bonus refers to your first deposit of 20 euros or more and doubles the deposit amount up to a maximum bonus amount of 100 euros. You will also receive a total of 200 free spins for Book of Dead for your first deposit, which you can pick up over a period of ten days. So you get 20 free spins every day. The Duelz Casino Bonus has certain conditions that you have to meet so that the bonus balance can be converted into real money and you can withdraw your winnings. It is necessary to wager both the deposit and the bonus amount at least 30 times on the slots. Incidentally, stakes in jackpot slots contribute 100 percent. This is extraordinary and a fair move by the casino, which gives you even more freedom when freeing up the bonus money.
Deposits & Withdrawals
The minimum deposit amount is 20 euros. The maximum allowable deposits differ from method to method. Credit cards are unfortunately just as unsupported as a payment method, as is crypto currencies. Payouts at Duelz Casino always use the same method that was previously used for the deposit. The minimum payout amount is 20 euros. There is no general withdrawal limit in this casino, but it may be that, depending on the method, you can only withdraw a certain maximum amount per transaction. In order for a withdrawal to work smoothly, it may be necessary to verify your account. For this you have to provide the casino with some documents. As a rule, it is sufficient to upload a photo of the front and back of your ID as well as proof of address.
Security
The Duelz Casino can be called serious without a doubt. It has a gaming license from Malta and is therefore subject to strict controls and requirements. Another indicator of the seriousness of the online casino is the fact that there have been no complaints from players about the casino so far. When it comes to security, there is also nothing to worry about at Duelz Casino. The site has a valid security certificate, so modern encryption methods are used. In this way, Duelz can guarantee the security of your data and transactions 100%.
Support
My otherwise consistently positive Duelz Casino experiences are clearly clouded in this area. The casino offers you two ways to contact support, but one of them is apparently not available. You can open the casino's live chat via the “Help” menu item. However, at various times no agents were available and only a contact form was displayed. Unfortunately, getting help via live chat does not seem to be possible. You have to ask your questions using the contact form. The casino will then email you an answer within a few hours. There is also no real FAQ. However, some initial questions can be answered without the support. Because explanations are available for the system of duels as well as for all other areas, which you have to call up separately. Telephone support is also not offered.