Simple Casino
In December 2019, the former gaming provider Betser transferred to the Simple Casino. In the comprehensive Simple Casino Test, we would like to find out how suitable the smart online casino is for everyday use. We also take a critical look at the Simple Casino experiences of other gamblers. On the platform, those responsible promise that the new "Express" registration will be completed in just one minute. In addition, thousands of games and an exciting 100% welcome bonus of up to 500 euros are available in the EU-licensed Simple Casino. With the Simple Casino App, all games and features can even be used at any time on the mobile device anywhere in the world.
Bonus
It is a particular concern of the Simple Casino to be perceived by the players as user-friendly and uncomplicated. The simplicity of the innovative casino concept can already be seen in the current new customer bonus. Without complicated restrictions, the Simple Casino doubles each deposit made up to a maximum of 500 euros. In order to qualify for the Simple Casino Bonus , however, you have to deposit at least 50 euros yourself. The required minimum deposit is therefore significantly higher in our Simple Casino test than in many other bonus promotions. So that the bonus amount can be paid out again if necessary, you must first convert the additional credit 40 times in the game. However, since the bonus money is only removed from the player account after 60 days, with around two months you have enough time to meet the player-friendly turnover target.
Deposits and Withdrawal
So that you are not tied to a specific payment service provider, you should ensure that you are offered the most comprehensive possible payment portfolio. It is also important that payments are processed as free of charge as possible. In the Simple Casino test, we found out that payments can be processed here with the VISA or MasterCard credit card payment service provider Trustly. However, there are no other alternatives for a simple casino deposit. However, based on our many years of industry experience, we have come to the conclusion that these extremely popular payment service providers are sufficient to reach an estimated 90% of potential players. Basically, the minimum amount that has to be selected as part of a Simple Casino deposit is only 10 euros. However, we would like to point out once again that the current new customer campaign requires a minimum deposit of 50 euros. If you want to make a Simple Casino withdrawal, you have to withdraw at least 20 euros.
Security
Since the online casino is often about real money, which can be used and won, you should check carefully in advance which indications there are for the seriousness in each case. In the case of the Simple Casino, we first established that the responsible operator is Hero Gaming Limited. The same company operates other online casinos such as Casino Heroes and Speedy Casino. Furthermore, we were able to determine that Hero Gaming has a renowned and trustworthy license from the Malta Gaming Authority. This so-called MGA license ensures that we are firmly convinced that the Simple Casino is serious. After all, it is a strict license from a European regulatory authority, which is only granted if all requirements are met in full.
Customer service
Experience has shown that only a few questions about the operation of the platform will arise in the Simple Online Casino. Because the website is intuitive to use and the welcome bonus is designed in such a way that basically there should be no ambiguity. Nevertheless, sooner or later you may want to contact Simple Casino customer service with a concern. In this case, you can reach the expert support either via live chat or traditionally via email if you wish. However, according to our Simple Casino experience, it is much more convenient to use the chat function. All you have to do is click on “Customer Service” in the menu overview at the top right and enter your message.